1. Agreement to these terms
These Terms of Use (“Terms”) are an agreement between you and Prime Root Labs (“Retroza,” “we,” “us,” or “our”) governing your use of the Retroza mobile application, website, and related services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
2. Eligibility and accounts
You must be legally able to enter into these Terms. If you are below the age of legal majority where you live, you may use the Services only with permission from a parent or legal guardian.
Retroza may create an anonymous account when you first use the app. You may optionally connect Sign in with Apple to protect and synchronize your collection. You are responsible for maintaining control of your device and Apple account and for activity through your account.
3. The Retroza service
Retroza uses automated systems and third-party services to analyze submitted images, suggest likely categories, brands, eras, materials, condition, rarity, market demand, and estimated value ranges, find similar listings, provide educational content, and organize your collection.
Features, free-use allowances, limits, supported items, and availability may change as the product develops. We may update, suspend, or discontinue all or part of the Services where reasonably necessary.
4. Estimates and no professional advice
Scan results are probabilistic and may be incomplete, outdated, or incorrect. Photos, lighting, hidden labels, modifications, condition, geography, timing, and market changes can affect a result. A value range is an estimate and is not a promise that an item can be bought or sold at that price.
Retroza does not provide certified authentication, appraisal, investment, tax, legal, or financial advice. You are responsible for your own inspection, research, transactions, listings, and decisions. Do not rely on Retroza as the sole basis for a significant purchase, sale, or authenticity decision.
5. Your content
You retain ownership of photos, notes, and other content you submit. You grant us a limited, worldwide, non-exclusive license to host, copy, process, transmit, and display that content only as needed to operate, secure, and improve the Services and provide the features you request.
You represent that you have the necessary rights to submit your content and that doing so does not violate law or another person’s rights. Do not submit illegal content, sensitive personal information you do not want processed, or images you are not permitted to use.
6. Acceptable use
You may not:
- use the Services unlawfully or to infringe, deceive, harass, harm, or violate another person’s rights;
- evade scan limits, interfere with security controls, use automated tools to overload the Services, or attempt unauthorized access;
- reverse engineer, copy, resell, sublicense, or exploit the Services except as allowed by applicable law;
- upload malware or content designed to disrupt the Services;
- misrepresent a Retroza result as a certified appraisal or authentication.
7. Subscriptions and purchases
Some features require Retroza Pro or another in-app purchase. Available plans, localized prices, billing periods, trials, and renewal terms are shown in the App Store purchase flow before you confirm. Payment is charged through your Apple ID. Subscriptions renew automatically unless canceled in accordance with Apple’s rules.
Manage or cancel subscriptions through Apple ID → Subscriptions. Deleting the Retroza app or your Retroza account does not cancel Apple billing. Purchases, refunds, renewals, and billing disputes are also subject to Apple’s applicable terms and policies. You may use Restore Purchases in the app where available.
8. Third-party services and listings
The Services may display data or links from third parties, including marketplace listings. We do not control or endorse third-party products, sellers, accuracy, pricing, availability, policies, or transactions. Your dealings with third parties are solely between you and them and are governed by their terms.
9. Intellectual property
Retroza, its software, design, text, artwork, mascot, logos, trademarks, and other content provided by us are owned by Prime Root Labs or its licensors and are protected by intellectual property laws. These Terms give you a personal, limited, non-exclusive, non-transferable, revocable right to use the Services for their intended purpose. No other rights are granted.
10. Suspension and termination
You may stop using Retroza at any time and may delete your account within the app. We may restrict or terminate access if you materially violate these Terms, create risk or harm, or if required by law. Where reasonable, we will provide notice and an opportunity to address the issue.
Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, and dispute terms.
11. Disclaimers
To the fullest extent permitted by law, the Services are provided “as is” and “as available.” We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and uninterrupted availability. We do not guarantee any identification, estimate, listing, scan result, or collection record will be accurate or continuously available.
Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
12. Limitation of liability
To the fullest extent permitted by law, Prime Root Labs and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, purchases, sales, or opportunities arising from your use of the Services.
Our total liability for claims relating to the Services will not exceed the greater of the amount you paid to us for the Services during the 12 months before the claim or US $50. These limits do not apply where prohibited by law.
13. Governing terms and disputes
These Terms are governed by the laws applicable where Prime Root Labs is established, without regard to conflict-of-law rules, except that mandatory consumer protections in your place of residence continue to apply. Before filing a formal claim, please contact us so we can try to resolve the issue informally.
14. Changes to these terms
We may update these Terms to reflect product, legal, or operational changes. We will update the date above and provide additional notice when required. Continued use after an update takes effect means you accept the revised Terms.
15. Contact
Questions about these Terms can be sent to contact@retroza.app.